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Frequently Asked Questions
Do I have to clean my Sage coffee machine daily?
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In addition to major cleanings, I recommend knocking the portafilter empty after making a coffee. It is also advisable to rinse and empty the drip tray daily, especially on hot days.
What is the best way to clean my Sage coffee machine?
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It is recommended to clean your machine with cleaning tablets, to descale with descaling powder and to replace the water filter every 2 to 3 months. View this article to clean your machine step by step.
How often should I clean my Sage coffee machine?
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The Sage coffee machines indicate when cleaning is necessary. Follow the steps in this article for a smooth cleaning procedure. to clean your machine step by step.
I use a Sage Claro Swiss water filter, do I still need to descale my machine?
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I also recommend descaling your Sage coffee machine when using a water filter. This extends the life of your machine and prevents limescale residues from entering the pipes that could clog the machine. Even with the use of a water filter, some lime always ends up in your machine.
When should I clean my Sage coffee machine with a cleaning tablet?
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When the machine indicates 'clean me' it is time to clean the machine with a cleaning tablet.
How often should I replace my Sage Claroswiss water filter?
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For ultimate coffee enjoyment and a longer life of your Sage coffee machine, I recommend replacing the water filter every 2 to 3 months.
My steam pipe no longer works, what now?
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This is a common problem that can be solved very easily in 9 out of 10 times. I would recommend the following steps and check after each step if it worked:
- Completely descale the machine following the descaling cycle with Sage Descaler - it sounds like you've already taken this step! For the sake of completeness, I would recommend that you still do this step before the other steps below:
- Unscrew the tip of the steam pipe and tap it on a surface that can withstand it, usually some mess comes out.
- Pierce the holes of the tips with a needle. These tubes in the steam pipe are very narrow and become clogged very quickly with leftovers or with very light scale deposits.
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